Short Answer: The Access logs view only shows Date, User, Action, IP address, and Location. There is no per-row details or expand option on this screen.
PreRequisites
- Open Settings → Security → Access logs.
Steps
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Open Settings, then go to Security and ensure "Access logs" is selected.
The Access logs table appears with columns such as Date, User, Action, IP address, and Location. -
Inspect any row to see whether a details icon, expand button, or additional column is available.
No row-level details control is visible in this view. -
If you need additional information, check the "Audit logs" tab in the Security section.
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This section may contain more detailed activity logs depending on system configuration. -
If further details are required, contact your administrator and provide the following information from the row:
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Date
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User
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Action
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IP address
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**Location **
These identifiers can help an administrator locate deeper log data if available.
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Troubleshooting
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You need the full user agent, device type, or browser information.
Likely Cause: The Access logs view does not include these fields.
Action: Request access to extended audit logs or backend system logs from your administrator. These logs may include user agent strings or device fingerprints.
Note: The Access logs screen is designed for quick review of recent security events and may not display full diagnostic details such as user agent or device metadata.