Short Answer: 'Run reconciliation' becomes enabled only after both files are uploaded and required mappings are saved. Ensure both cards display uploaded filenames and you clicked 'Save & apply' in each Configure modal.
Answer
PreRequisites
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Bank statement file and Books file are uploaded.
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Required mappings are saved for both files.
Steps
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Confirm that both the Bank statement card and Books card display uploaded file names and an Edit icon.
The cards indicate that both files were uploaded successfully and are ready for configuration. -
Click the Edit icon on each file card to open the corresponding Configure modal.
The Configure modal shows Data preview (first 20 rows) where you can verify the mappings. -
Verify that the required fields are mapped correctly, such as:
• Transaction date / Date column
• Date format
• Description / Narration
• Amount column -
Click 'Save & apply' after verifying the mappings.
This saves the configuration and applies the mappings for the reconciliation process. -
If applicable, ensure the 'Bank account name' field is filled in.
This field may be required depending on your reconciliation setup. -
Once both files are uploaded and mappings are saved, check the 'Run reconciliation' button.
The button becomes enabled and can now be clicked to start reconciliation.
Troubleshooting
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'Run reconciliation' remains disabled after uploading files.
Likely Cause:
• A file was uploaded but 'Save & apply' was not clicked in the Configure modal.
• The required mappings were not saved.Action:
• Open Edit for the file.
• Verify and map the required fields.
• Click 'Save & apply' to save the configuration. -
One card still shows the upload area instead of a file name.
Likely Cause:
• The file upload failed.
• The file was not selected or uploaded.Action:
• Upload the missing file using 'Upload file' or drag & drop in the corresponding panel.
Note: Both files and their saved mappings must be present before the 'Run reconciliation' button becomes enabled.