How do I open the details for a single bank transaction (matched, unmatched or skipped)?

Short Answer: Find the transaction row in the Matched, Unmatched, or Skipped tables and click the row or the right-chevron (>) to open the details modal.

Answer

PreRequisites

1. You are on the reconciliation report page.

2. The relevant tab (Matched, Unmatched, or Skipped) is selected.

Steps

1. Select the appropriate tab: Matched, Unmatched, or Skipped.
   The table for the selected tab is displayed.

2. Locate the transaction row you want to inspect.
   Click the row or the right-chevron (>) on that row.

3. A details modal opens showing the transaction information.

4. For matched transactions, view the 'Matched transaction details' modal:
   • Shows both Bank transactions and Book transactions
   • Displays the Match basis
   • Allows side-by-side comparison

5. For unmatched or skipped transactions, view the respective modal:
   • Shows Transaction ID, Date, and Description
   • Displays any issue details (for skipped records)

Troubleshooting

1. Clicking a row does not open details.

   Likely Cause:

   • Temporary UI issue.
   • The row is part of a collapsed group.

   Action:

   • Expand the grouped rows (if applicable).
   • Refresh the page and try clicking the row again.

Note: The modal title indicates the type—'Matched transaction details' for matched items and 'Unmatched transaction details' for unmatched ones.