Short Answer: Open the 'Matched' tab, expand a grouped match to view 'Transactions in this match', then click a row to open 'Matched transaction details', which shows bank and book transactions along with the Match basis.
PreRequisites
-
The reconciliation report is loaded and the Matched tab is visible.
-
At least one match exists in the report.
Steps
-
Open the reconciliation report and click the Matched tab.
You will see the 'Matched – bank vs books' section with grouped matches. -
Click the expand chevron (>) or the grouped row (e.g., a date range like Multiple transactions) to expand it.
The 'Transactions in this match' list appears showing individual bank and book entries. -
Click a transaction row or the right-chevron (>) on a row.
The 'Matched transaction details' modal opens. -
In the modal, review:
• Bank transactions
• Book transactions
• Match basis (e.g., Amount + date) -
The Match basis explains why the system matched the transactions, such as matching by amount, date, or both.
-
Click the X (close icon) to exit the modal.
You return to the Matched transactions list.
Troubleshooting
-
No matched transactions are shown (message: 'No matched transactions found').
Likely Cause:
• The bank and books data do not meet matching criteria.
• One or both files are incomplete or not processed.Action:
• Ensure both bank and books files are uploaded and processed (e.g., check for messages like 'Books file processed (X transactions)').
• Review and correct the source data if needed.
• Run 'Run new reconciliation' again.
Note: The 'Matched transaction details' modal clearly separates 'Bank transactions' and 'Book transactions', helping you compare entries and understand the match logic.