Home Bank Reconciliation How do I view matched transactions and see why items were matched?

How do I view matched transactions and see why items were matched?

Last updated on Mar 17, 2026

Short Answer: Open the 'Matched' tab, expand a grouped match to view 'Transactions in this match', then click a row to open 'Matched transaction details', which shows bank and book transactions along with the Match basis.

PreRequisites

  1. The reconciliation report is loaded and the Matched tab is visible.

  2. At least one match exists in the report.

Steps

  1. Open the reconciliation report and click the Matched tab.
    You will see the 'Matched – bank vs books' section with grouped matches.

  2. Click the expand chevron (>) or the grouped row (e.g., a date range like Multiple transactions) to expand it.
    The 'Transactions in this match' list appears showing individual bank and book entries.

  3. Click a transaction row or the right-chevron (>) on a row.
    The 'Matched transaction details' modal opens.

  4. In the modal, review:
    Bank transactions
    Book transactions
    Match basis (e.g., Amount + date)

  5. The Match basis explains why the system matched the transactions, such as matching by amount, date, or both.

  6. Click the X (close icon) to exit the modal.
    You return to the Matched transactions list.

Troubleshooting

  1. No matched transactions are shown (message: 'No matched transactions found').

    Likely Cause:

    • The bank and books data do not meet matching criteria.
    • One or both files are incomplete or not processed.

    Action:

    • Ensure both bank and books files are uploaded and processed (e.g., check for messages like 'Books file processed (X transactions)').
    • Review and correct the source data if needed.
    • Run 'Run new reconciliation' again.

Note: The 'Matched transaction details' modal clearly separates 'Bank transactions' and 'Book transactions', helping you compare entries and understand the match logic.