How do I view unmatched transactions and open their details?

Short Answer: Click the Unmatched tab, choose either Unmatched – Bank or Unmatched – Books, then click a transaction row to open 'Unmatched transaction details'.

PreRequisites

1. The reconciliation report is loaded and contains unmatched items.

2. The Unmatched tab (pill) is visible at the top of the table.

Steps

1. On the report page, click the Unmatched tab.
   You will see two sections: 'Unmatched – Bank' and 'Unmatched – Books'.

2. Choose the list you want to inspect:
   • Unmatched – Bank → Transactions present in bank but not in books
   • Unmatched – Books → Transactions present in books but not in bank

3. Review the rows in the selected table.
   Each row shows fields like:
   • Date
   • Description
   • Amount

4. Click a transaction row or the right-chevron (>) on the row.
   The 'Unmatched transaction details' modal opens.

5. In the modal, review details such as:
   • Transaction ID
   • Date
   • Description
   • Other relevant fields for that record

6. Use the pagination controls at the bottom (e.g., 'Showing 1–10 of X') to navigate through more unmatched transactions.

Troubleshooting

1. The Unmatched list shows 'No unmatched transactions'.

   Likely Cause:

   • All transactions have been successfully matched.

   Action:

   • Switch to the Matched tab to review the results.
   • If you expected unmatched items, check the source files and re-run reconciliation.

Note:
• Unmatched – Bank shows 'Transactions present in bank but not found in books'.
• Unmatched – Books shows 'Transactions present in books but not found in bank'.