Short Answer: Click the "Download report" button on the report page. If the report is still processing (shows "Normalizing books TDS data"), wait for processing to finish then try again.
PreRequisites
-
You can access the report (signed in if the report is Private).
-
Reconciliation processing has finished (no "Normalizing books TDS data" spinner).
Steps
-
Open the "26AS TDS reconciliation report" detail page.
You can see the report title, top action buttons and summary cards. -
Click the "Download report" button at the top of the page.
Browser download prompt appears or file download starts. -
If you are viewing the public (non-logged) page, open the public report link and click "Download report".
Download starts without requiring login if the report is Public. -
If the download does not start and the page shows a processing message, wait for processing to complete (or refresh and retry).
Processing completes and "Download report" becomes actionable.
Troubleshooting
-
Clicking "Download report" does nothing or download fails.
LikelyCause: Report is still processing (shows "Normalizing books TDS data") or you don't have access because the report is Private.
Action: Wait for processing to finish, refresh the page, or sign in / request access if the report is Private. -
Cannot download as a public user.
LikelyCause: Report is set to Private and you are not signed in or not granted access.
Action: Ask the report Owner/Admin to share the report or change Report access to Public via the "Share" modal.
Note: If you need the report for auditing, note the Recon ID (top-right) before downloading.