Short Answer: Check the top-right corner of the report header for the Recon ID and timestamp.
PreRequisites
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Be signed in to CleverBalance
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Be on the Customer reconciliation report page
Steps
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Locate the header section.
Look at the top-right area of the report page. -
Identify Recon ID and timestamp.
You will see details like:-
Recon ID (e.g., Recon ID: 1)
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Date & time (e.g., 16 Apr 2026 02:56 PM)
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Troubleshooting
- Recon ID or timestamp not visible
Likely Cause: Screen size is too small or layout is compressed
Action: Expand the browser window, zoom out, or refresh the page