Home Customer Reconciliation How do I invite teammates to view this reconciliation report?

How do I invite teammates to view this reconciliation report?

Last updated on Apr 23, 2026

Short Answer: Open ‘Share this report’, add emails, choose a role, and click ‘Save’.

PreRequisites

  1. Be signed in to CleverBalance

  2. Have the ‘Share this report’ dialog open

Steps

  1. Open the sharing dialog.
    Click ‘Share’ to open the ‘Share this report’ modal.

  2. Add teammate emails.
    In ‘Add emails’, enter one or more email addresses.

  3. Assign roles.
    Use the ‘Member’ dropdown to select the appropriate role.

  4. Verify access list.
    Ensure added users appear under ‘People with access’.

  5. Set report access.
    Choose between ‘Private’ or ‘Public’ access.

  6. Save changes.
    Click ‘Save’ to apply sharing settings.

Troubleshooting

  1. Unable to add email
    Likely Cause: Invalid email format or field not selected
    Action: Click the field and enter a valid email (e.g., [email protected])

  2. ‘Save’ button not working
    Likely Cause: No changes made
    Action: Add at least one email or modify access settings

  3. User cannot access report
    Likely Cause: Report is private or user not signed in
    Action: Verify user is listed under access, or switch to ‘Public’ if needed

Note: Your account appears under ‘People with access’ with an assigned role (e.g., Owner).