Why is Save disabled or my changes are not being applied when sharing the report?

Short Answer: Save may be disabled if no valid changes are detected (no emails added or no Report access change), or changes may fail due to validation, permissions, or connectivity issues.

PreRequisites

1. Share this report modal is open

Steps

1. Confirm you made a change: added at least one valid email in Add emails or changed the Report access option.
   Save becomes actionable when there is a valid change.

2. Verify each entered email is correctly formatted.
   No validation errors remain for the email entries.

3. Check your network connection and retry clicking Save.
   If it was a network issue, Save completes successfully.

4. If Save still fails, verify you have permission to share or change access; consult the Owner listed in People with access.
   If permission is the issue, an Owner or admin will complete the change for you.

Troubleshooting

1. Save button remains disabled (grayed out).
   LikelyCause: No valid change detected (no emails entered or no Report access change).
   Action: Add at least one valid email or change Report access, then click Save.

2. Save appears to succeed but changes do not persist.
   LikelyCause: Insufficient permission to modify sharing settings or a backend error.
   Action: Ask the Owner listed under People with access to make the change or contact support; include a screenshot if possible.

Note: The modal shows the current Owner; if you lack permissions, ask the Owner to update sharing settings.