Short Answer: Click the "Download report" button in the Vendor / supplier reconciliation report header and save the file when your browser prompts.
PreRequisites
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Be signed in to CleverBalance
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Open the Vendor / supplier reconciliation report for the vendor (e.g., Vendor 1)
Steps
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Confirm you are on the "Vendor / supplier reconciliation report" page for the vendor.
You see the report header with buttons including "Download report". -
Click the "Download report" button.
Your browser begins downloading the report or shows a save dialog. -
Save the downloaded file to your preferred location when prompted by the browser.
Report file is saved to your computer.
Troubleshooting
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Clicking "Download report" does nothing.
LikelyCause: Browser blocked the download or a temporary network issue.
Action: Check browser pop-up/download settings, allow downloads for this site, and retry. If intermittent, check network connection. -
Downloaded file is empty or older than expected.
LikelyCause: Cached response or the reconciliation run hasn't completed.
Action: Refresh the report page, confirm the Recon ID and timestamp, then retry "Download report".
Note: The report button is the yellow "Download report" in the report header.