Home Credit Card Reconciliation How do I upload my Books / Books of accounts file?

How do I upload my Books / Books of accounts file?

Last updated on Apr 29, 2026

Short Answer: Drag & drop your Books file into the 'Books / Books of accounts' box or click 'Upload file'; supported formats are CSV, XLS, XLSX and max 10MB.

PreRequisites

  1. Be signed in

  2. Have your Books file in a supported format (CSV, XLS, XLSX)

  3. Ensure file size is ≤ 10MB

Steps

  1. Open the 'New reconciliation' page and find the 'Books / Books of accounts' panel.
    The dashed upload box with 'Drag & drop your file here' and 'Upload file' button is visible.

  2. Drag & drop your Books file into the dashed box or click 'Upload file' to choose a file.
    The Books file uploads and is displayed in the panel.

  3. If you need to check required columns, click 'View sample data format'.
    The sample data format opens so you can verify columns and structure.

  4. Confirm the Books file appears in the 'Books / Books of accounts' panel.
    Uploaded Books file is visible in the panel ready for reconciliation.

Troubleshooting

  1. Upload is rejected immediately.
    LikelyCause: File not in CSV/XLS/XLSX format or file size > 10MB.
    Action: Export the Books file as CSV/XLS/XLSX and ensure it is ≤ 10MB, then upload again.

  2. The file uploads but doesn’t appear.
    LikelyCause: Temporary UI error or browser issue.
    Action: Refresh the page and try uploading again. If the issue persists, try a different browser.

Note: Use 'View sample data format' to confirm the expected structure before uploading.