Home Credit Card Reconciliation How do I download the reconciliation report?

How do I download the reconciliation report?

Last updated on Apr 29, 2026

Short Answer: Click the 'Download report' button at the top of the page; your browser will download the report file.

PreRequisites

  1. Open the 'Credit card reconciliation report' page

  2. Browser downloads enabled

Steps

  1. From the reconciliation report page, click the 'Download report' button near the top.
    Download process begins or the browser shows a download dialog.

  2. Check your browser downloads or default download folder for the saved file.
    A report file appears in your downloads.

Troubleshooting

  1. Clicking 'Download report' does nothing or no file appears.
    LikelyCause: Browser blocked the download (pop-up blocker) or network interruption.
    Action: Check the browser download bar and pop-up blocker settings, allow downloads for this site, then retry 'Download report'.

  2. Downloaded file is missing expected rows or totals.
    LikelyCause: Report generation encountered an error or you downloaded before reconciliation updated.
    Action: Confirm the report's Recon ID and timestamp, then click 'Run new reconciliation' and download again if needed.

Note: If you need a specific view, select the relevant tab (Matched/Unmatched/Skipped) before downloading.