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How do I verify my email after signing up?

Last updated on Mar 06, 2026

Short Answer: Open the verification email sent to your Work email and click the yellow 'Verify my email' button, or use the direct verification link. Complete this within 30 minutes.

PreRequisites

  1. Access to the Work email address used during sign-up.

  2. You clicked 'Continue' on the Sign up page and reached the verification page.

Steps

  1. After signing up, confirm you see "Check your inbox — you're almost in." and the message **"We've sent a verification email to **[email protected]."
    The verification page confirms that the email was sent to the address shown.

  2. Open the verification email with the subject "Welcome to CleverBalance — finance automation starts here."
    The email includes a greeting and a yellow 'Verify my email' button.

  3. Click the yellow 'Verify my email' button.
    The verification link opens and confirms your email address.

  4. If the button does not work, use the direct verification link shown under "Or click on the below link:" by copying it into your browser.
    Opening the link manually completes the email verification.

  5. Complete the verification within 30 minutes, as the email states "This link will expire in 30 minutes for security reasons."
    Your account verification succeeds if completed before the link expires.

Troubleshooting

  1. You didn’t receive the verification email.

    Likely Cause: Typo in the Work email, spam filtering, or delivery delay.

    Action: Confirm the email address shown on the verification page, check spam/junk/promotions folders, and click 'Resend' after the countdown if needed.

  2. The 'Verify my email' button doesn’t work.

    Likely Cause: Your email client blocked the button or altered the link format.

    Action: Copy the direct verification URL shown below the button and paste it into your browser’s address bar.

  3. The verification link shows an error or says it has expired.

    Likely Cause: More than 30 minutes passed since the email was sent.

    Action: Return to the verification page and click 'Resend' once the countdown finishes to request a new verification link.

Note: The verification email includes a greeting like "Hi {{FirstName}}" and provides a plain verification link in case the button is blocked.