Home Account Where is the Profile page located?

Where is the Profile page located?

Last updated on Mar 06, 2026

Short Answer: The Profile page is located at /my-account/profile and appears under the My account section with the "Profile" tab active.

PreRequisites

  1. Be signed in to your account.

  2. Know your account navigation menu or profile URL.

Steps

  1. Open the URL /my-account/profile in your browser, or navigate to My account and click the "Profile" tab.
    You land on the page titled "My account" with the "Profile" tab selected.

  2. Verify that the profile form fields are visible, including "First name *", "Last name *", "Work email *", and "Timezone".
    The Profile form appears and is ready for editing or updating.

Troubleshooting

  1. The Profile page does not load or redirects to the sign-in page.

    Likely Cause: You are not signed in or your session has expired.

    Action: Sign in again and open /my-account/profile to access your Profile page.

Note: The Profile tab is part of the My account section, where you can manage your personal account details and preferences.