Short Answer: Click "Disable 2FA", choose "Use recovery code", enter your Password and a valid Recovery code from your backup list, then click "Disable 2FA".
PreRequisites
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Be signed in to your account.
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Have at least one unused recovery/backup code from your saved list.
Steps
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Open My Account > Security and click "Disable 2FA".
The "Disable two-factor authentication" modal opens. -
Click the "Use recovery code" link to switch the modal to recovery code input.
The modal now shows a "Recovery code" field instead of the "Authentication code" field. -
Enter your account Password and paste one of your saved Recovery codes into the "Recovery code" field.
The required fields are filled with valid values. -
Click the yellow "Disable 2FA" button to confirm.
Two-factor authentication is disabled, and the Security page now shows "Enable 2FA".
Troubleshooting
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Recovery code is not accepted.
Likely Cause: The code was typed incorrectly (spacing or hyphens changed) or the code was already used.
Action: Copy the exact recovery code from your saved list and try again with an unused code.
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You do not have any recovery codes available.
Likely Cause: Backup codes were never generated or saved.
Action: If you still have access to your authenticator app, use it to disable 2FA. Otherwise, contact your account support team for account recovery options.
Note: Backup codes are one-time use. Store them securely and never share them with anyone