Home Account How do I enable two-factor authentication (2FA)?

How do I enable two-factor authentication (2FA)?

Last updated on Mar 06, 2026

Short Answer: Open Security, click "Enable 2FA", scan the QR code or use the displayed Key in your authentication (TOTP) app, enter your Current password and the 6-digit code, then click "Verify".

PreRequisites

  1. Be signed in to your account.

  2. Have an authentication app that supports TOTP installed (mobile device recommended).

  3. Know your account password.

Steps

  1. Open My Account and go to the Security tab.
    The Security page appears with the Two-factor authentication section.

  2. Click the "Enable 2FA" button. The "Set up two-factor authentication" modal opens.

  3. Scan the QR code displayed in the modal using your authentication app.
    Your app adds the account and generates a rotating 6-digit code.

  4. If you cannot scan the QR code, copy the Key shown under "Or, Enter code manually :" and add it manually in your authentication app.
    The account is added to your app using the manual key.

  5. Enter your Current password, then type the 6-digit code from the authentication app into "6 digit-code".
    Both fields contain valid values.

  6. Click "Verify" to complete the setup.
    Two-factor authentication is enabled, and the Security page will now show "Disable 2FA".

Troubleshooting

  1. The 6-digit code is rejected during verification.

    Likely Cause: The code expired or the device clock is out of sync.

    Action: Wait for a new code, ensure your device time is automatically synced, or re-scan the QR code / re-enter the Key and try again.

  2. You cannot scan the QR code.

    Likely Cause: Camera permission is blocked or the device has no camera.

    Action: Use the Key shown under "Or, Enter code manually :" to set up the authentication app manually.

  3. Verification fails due to a password error.

    Likely Cause: The Current password was entered incorrectly.

    Action: Re-enter your account password carefully and try verifying again.

Note: After enabling 2FA, generate and securely store backup (recovery) codes for emergency access.