Short Answer: Check the 'Reconciliation for', 'Run date & time', and 'Run by' columns in the reconciliation row on the Reconciliations list.
PreRequisites
- Open the Reconciliations page.
Steps
-
Locate the reconciliation run row in the list using the Recon ID or Reconciliation type.
You identify the correct row for the run. -
Look at the 'Reconciliation for' column.
This shows the account or entity the reconciliation was performed for. -
Check the 'Run date & time' column.
This shows the exact timestamp when the reconciliation was executed. -
Check the 'Run by' column.
This shows the user who initiated the reconciliation (e.g., Sarah Johnson).
Troubleshooting
-
Date/time or user column is blank or not fully visible.
Likely Cause:
• Browser zoom level or window size is hiding columns.
Action:
• Reduce the browser zoom.
• Increase the window width.
• If the issue persists, contact support.
Note: The Reconciliations list includes columns such as Recon ID, Reconciliation type, Reconciliation for, Files, Status, Run date & time, Run by, and Actions to help you quickly identify each run.