What do the status labels Completed, In progress, and Failed mean on the Reconciliations list?

Short Answer: 'Completed' means the run finished, 'In progress' means it is still running, and 'Failed' means the run ended with errors.

PreRequisites

1. Open the Reconciliations page to view the Status column.

Steps

1. Locate the Status column in the Reconciliations list.
   You will see status labels such as Completed, In progress, or Failed for each run.

2. If the status is Completed, check for any additional notes next to it.
   • For example: '5 records skipped'
   This indicates the run finished successfully but with some skipped records.

3. If the status is In progress, wait for the run to complete.
   • You can refresh the page or open View report later.
   • The status will update to Completed or Failed once done.

4. If the status is Failed, click View report in the Actions column.
   • The report shows error details to help identify what went wrong.
   • Use this information to fix issues and re-run reconciliation.

Troubleshooting

1. A run shows Failed but no clear error is visible.

   Likely Cause:

   • Detailed errors are available only in the report view.
   • You may need additional permissions to view full details.

   Action:

   • Click View report to check error details.
   • If unclear, ask an admin to help review logs.
   • Fix the source files and run a new reconciliation.

Note: Status labels are color-coded and may include additional context such as skipped records to help you quickly understand the outcome of each run.