Short Answer: From the report page, click the 'Run new reconciliation' button to start a new reconciliation for this tax account.
PreRequisites
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Be signed in to CleverBalance
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Have access to the tax account shown on the report
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Source data books and tax account available and up to date
Steps
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Open the 'VAT / sales tax reconciliation report' page.
You see the report header and action buttons including 'Run new reconciliation'. -
Click the 'Run new reconciliation' button near the top of the page.
The system starts a new reconciliation run or opens the reconciliation setup flow. -
Wait for the reconciliation to complete; note the 'Recon ID' and timestamp at the top-right to confirm the run.
When complete, the 'Recon ID' and timestamp update and the Totals / Matched / Unmatched cards refresh with new values. -
Review the 'Total', 'Matched' and 'Unmatched' cards and the transaction table below.
You can verify changes and download or share the updated report.
Troubleshooting
- 'Run new reconciliation' fails to start or returns an error.
LikelyCause: Temporary network issue, large dataset processing delay, or insufficient permissions.
Action: Refresh the page, check your network connection, try again later. If the problem persists, contact support and provide the current 'Recon ID' and timestamp.
Note: A new reconciliation may take time for large data sets; use the 'Recon ID' and timestamp to track the run.