Short Answer: Select 'VAT / sales tax reconciliation', upload your VAT statement and books file, enter 'Tax account name', then click 'Run reconciliation'.
PreRequisites
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Signed in to CleverBalance
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VAT / sales tax statement file ready CSV, XLS, or XLSX
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Books / Books of accounts file ready CSV, XLS, or XLSX
Steps
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Open the New reconciliation page and confirm you see 'Select reconciliation type' and the two file upload cards.
'New reconciliation' page is visible with upload areas for VAT and Books. -
Under 'Select reconciliation type' choose or confirm 'VAT / sales tax reconciliation'.
The dropdown shows 'VAT / sales tax reconciliation'. -
In the 'VAT / sales tax statement' card click 'Edit' to attach or replace your VAT statement or confirm the displayed filename.
VAT statement filename appears in the card e.g., 'UK_VAT_Return.xlsx'. -
In the 'Books / Books of accounts' card drag & drop your file onto 'Drag & drop your file here' or click 'Upload file' and select your file.
Books file is uploaded and the filename appears in the card. -
Type the name you want to use into the 'Tax account name' field.
'Tax account name' contains the name you entered. -
Optional: Click 'View sample data format' to confirm required columns and formatting for uploads.
You can review the sample data format to match your file columns. -
Click the orange 'Run reconciliation' button at the top-right.
Reconciliation starts or you are taken to the mapping/results screens.
Troubleshooting
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Clicking 'Run reconciliation' does nothing or the process doesn't start.
LikelyCause: A required file or the 'Tax account name' is missing, or a file is an unsupported format or too large.
Action: Upload both VAT and Books files in CSV/XLS/XLSX, ensure each file is <100MB, fill 'Tax account name', then click 'Run reconciliation' again. -
Uploaded file does not appear in the upload card.
LikelyCause: Upload failed or the page needs a refresh.
Action: Refresh the page and re-upload using 'Edit' VAT card or 'Upload file' Books card. -
The system asks you to map fields before reconciling.
LikelyCause: The app requires mapping required fields between the statement and books before running reconciliation.
Action: Complete the mapping step that appears after upload, then re-run the reconciliation.